California Consumer Privacy Act (CCPA) Policy
At Travelo Tours, we are committed to protecting your privacy in accordance with the California Consumer Privacy Act (CCPA). This policy outlines how we collect, use, disclose, and protect your personal information, and the rights you have under the CCPA.
1. Information We Collect
We collect various categories of personal information, including:
- Personal Identification Information: Name, contact information, and demographic details.
- Travel Information: Information related to travel bookings, preferences, and documents.
- Payment Information: Payment card details and billing information.
- Usage Data: Information on how you interact with our website and services.
2. Purposes for Collecting Personal Information
We use your personal information for the following purposes:
- Service Provision: To process and manage your travel bookings and provide the services you request.
- Communication: To communicate with you regarding your bookings, provide customer support, and send important updates.
- Marketing: To send you promotional offers and information, subject to your consent.
- Compliance: To meet legal and regulatory obligations.
3. Disclosure of Personal Information
We may disclose your personal information to:
- Service Providers: Third parties that assist us in providing our services, such as airlines, hotels, and payment processors.
- Legal Requirements: Government authorities or legal entities as required by law.
- Business Transfers: In the event of a merger, acquisition, or other business transactions.
4. Your Rights Under CCPA
Under the CCPA, you have the following rights regarding your personal information:
- Right to Know: Request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: Request the deletion of personal information we have collected, subject to certain exceptions.
- Right to Opt-Out: Opt-out of the sale of your personal information, if applicable. (Note: We do not sell personal information.)
- Right to Non-Discrimination: Ensure that you are not discriminated against for exercising your CCPA rights.
To exercise these rights, please contact us using the details provided below.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and as required by law.
7. Contact Us
To exercise your rights under the CCPA or if you have any questions about this policy, please contact us:
- Website: travelotours.click
- Email: info@travelotours.click
- Phone: +92 309 492 9959
8. Changes to This Policy
We may update this CCPA Policy from time to time. Any changes will be posted on our website with an updated effective date. Please review this policy periodically to stay informed about how we handle your personal information.
Thank you for choosing Travelo Tours. We are dedicated to ensuring that your personal information is protected and that your privacy rights are respected under the California Consumer Privacy Act.