Booking & Refund Policy

At Travelo Tours, we strive to provide a seamless booking experience and clear refund policies to ensure your travel plans go smoothly. Please review our Booking & Refund Policy to understand how we handle bookings and refunds.

1. Booking Policy

Reservations: All bookings must be made through our website, by phone, or via email. A confirmation email will be sent upon successful completion of the booking process.
Payment: Full payment or a deposit (if applicable) is required at the time of booking. Payment methods accepted include credit cards, debit cards, and other secure payment options.
Booking Confirmation: Your booking is confirmed once you receive a confirmation email with all relevant details. Please review this confirmation carefully and contact us immediately if there are any discrepancies.

2. Cancellation Policy

Client Cancellations:
- Prior to 30 Days: Cancellations made at least 30 days before the departure date may be eligible for a full or partial refund, depending on the service provider’s terms.
- Less Than 30 Days: Cancellations made within 30 days of the departure date may incur cancellation fees or be non-refundable, depending on the specific terms of the booking.
- No-Shows: No-show bookings are generally non-refundable.
Travelo Tours Cancellations:
- Service Unavailability: If we are unable to provide the booked service due to unforeseen circumstances, we will offer a full refund or alternative arrangements.
- Force Majeure: We are not liable for cancellations due to force majeure events such as natural disasters, political unrest, or other events beyond our control.

3. Refund Policy

Refund Requests: To request a refund, please contact us with your booking reference and reason for the request. Refund requests will be processed based on the terms of the booking and cancellation policy.
Processing Time: Refunds will be processed within a reasonable timeframe, typically within 14 business days of receiving your request.
Non-Refundable Fees: Certain fees, such as service charges or non-refundable deposits, may not be eligible for a refund.

4. Changes to Bookings

Modification Requests: Changes to bookings (e.g., dates, destinations) must be requested in writing. We will do our best to accommodate changes, but additional fees or fare differences may apply.
Availability: Changes are subject to availability and may be restricted based on the terms of the original booking.

5. Contact Us

For any questions regarding our Booking & Refund Policy or to initiate a booking, cancellation, or refund request, please contact us:

Website: travelotours.click
Email: info@travelotours.click
Phone: +92 309 492 9959

Thank you for choosing Travelo Tours. We are committed to providing excellent service and support throughout your travel experience.